Reduce business risks by engaging customers

Service Design

Do you want to know how and what kind of services would fulfill the needs and hopes of your customers? Service design is customer-centred innovation and design where services are developed continuously with creative methods. Service design engages your customers and staff from day one, helps you see the big picture the way customers see it, reduces business risks and breaks down organizational silos. As an experienced service designer I will help you concept and design holistic experiences which your customers want to recommend to others.


Concepting and prototyping

Do you have an idea of a digital service whose functionality and marketability you would like to test? I will concept your mobile application or web service, design the user interface and build an interactive prototype. With the interactive prototype, it is easy for you to test the service with users and present your idea to investors when getting funding to the service development.


UI and UX design

Do you have a service concept or a software which lacks the detailed structure and interaction design? When the target audience and their needs are defined, I will design the information architecture and interaction flows that will make the user experience enjoyable. UX design includes wireframing, interaction and visual design.


Design approach